policy

Cancellation / Rescheduling 

We strive to accommodate our clients to the best of our ability. All of our appointment confirmations are sent via text or email. Please honor your appointment, if you must cancel or reschedule please do so at least 24-Hours * before your appointment time to avoid a ($50.00) cancellation fee. If cancelling/rescheduling for 2 or more people, please do so at least 24 hours before the scheduled appointment time to avoid a cancellation fee.

A $79 NON-REFUNDABLE holding deposit is required to hold appointments for WoahLash,LLC . If you choose not to pay the holding deposit, we will not hold your appointment time or date. 

  • No-shows will be billed for the full (100%) amount for the appointment.

  • Clients who have no-showed for appointments will be asked to pay a reinstated fee of $150 to be accepted back into our system.

  • All appointment cancellations must be made & confirmed via telephone/our website (www.woahlash.com). Appointment cancellations through our appointment square website is welcomed.

Late Arrivals

We ask that our clients are on time for their appointments to ensure sufficient time for quality results.

  • Guests arriving over 15 minutes late may be asked to reschedule, there will be a $50 charge to the card on file as accommodating late clients may inconvenience the time of the next appointments plus your non-refundable deposit. While we will try our best to accommodate you, understand that your appointment may be rescheduled at our discretion. In this event, the cancellation/rescheduling policy will come into effect.

Refills

Although, we do perform refill services on work that was not done with WoahLash, LLC. we ask that you arrive on time with at least 40% of your eyelash extensions attached to your natural lashes. Any thing less will result in rescheduling for a full new set.

* Refill prices are based on a 40% requirement and adjusted time (2 weeks or 3 weeks refill on our booking site), anything less then 20 lashes per eye is considered a "Full- Set" and will be charged accordingly.

Payment/Gratuity

  • We do require a card on file when booking any services with WoahLash, LLC.

  • We accept Cash and all major credit cards.

  • Gratuities are accepted.